15 Feb

IDENTIFYING THE FACTORS AFFECTING REPEATING CUSTOMER COMPLAINTS IN SRI LANKA TELECOM PLC – BIYAGAMA OPMC AREA

Digital Repository – Home IDENTIFYING THE FACTORS AFFECTING REPEATING CUSTOMER COMPLAINTS IN SRI LANKA TELECOM PLC – BIYAGAMA OPMC AREA By Kanchana Dineshi WeerasingheChamith Nilanka Wijesinghe URL:Citation:Date: 2022Supervisor:  T L Sanjeevanie Abstract The purpose of this research project is to identify the factors affecting repeating customer complaints in Sri Lanka Telecom PLC (SLT), Biyagama OPMC area and […]